FAQ

Q: How much does shipping cost

A: We Offer Free Shipping to the United States for orders more than $60

Q: How long do Pre Order's typically take ?

A: Our Pre-Order rugs  are made-to-order, if we get orders we have to produce all the orders, then package all of them, then ship them out. These orders can take anywhere from 2 - 3 weeks. It will be in the products description. A lot of stuff is in stock ready to ship 

Q: How long do Standard, Ready to ship orders typically take ?

A: Ready to ship rugs mean that we have the shoes in stock at our warehouse and we can ship them out same day or next 

Q: What's the difference between Pre-Order and  Regular Release

A: Pre-Orders are made-to-order while Standard releases are in stock at our warehouse and ship out same week. Pre-Orders take slightly longer to produce, and ship out

Q: How do I find the right size ? 

A: Our clogs fit a little small. We recommend you order a size up that fits you most perfect in other shoes

Q: Where do you ship

A: We currently everywhere 

Q: Contact information

A: Email// rugrothchild@gmail.com 210-935-2262